Your data is a trust placed in us — this policy explains how we protect it.
For any privacy-related inquiries:
We typically respond within 24 hours.
Welcome to 12 Bank. We believe privacy is a fundamental right, and this Privacy Policy is our commitment to upholding that right.
This Privacy Policy clearly sets out what data 12 Bank collects, why we collect it, how we use it, and how we keep it secure. By using the 12 Bank website or app, you are considered to have agreed to this Policy.
We never sell your personal data or share it with unauthorized third parties. If you have any questions about our Privacy Policy, feel free to contact our support team at any time.
12 Bank only collects the information needed to deliver our services. We do not gather data beyond what is necessary.
| Type of Information | Example | Collection time |
|---|---|---|
| Identity Information | Name, date of birth, national ID | At the Time of Registration |
| Contact Information | Mobile number, email address | At the Time of Registration |
| Financial Information | BKash/Nagad number, transaction history | During Deposit/Withdrawal |
| Device Information | IP address, browser, operating system | During Platform Use |
| Gaming Information | Betting history, session duration, wins/losses | Time Spent Playing |
12 Bank uses collected data only for specific, legitimate purposes. Every use of your information is governed by this Privacy Policy.
12 Bank never sells your personal data. In certain circumstances, limited information may be shared with trusted service providers.
The 12 Bank website and app use cookies and similar tracking technologies to help improve your experience.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
12 Bank protects your personal data using industry-standard security technology. Our security framework is reviewed and upgraded on a regular basis.
12 Bank respects your full control over your personal data. You have the following rights:
You can request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your information be deleted.
You can request that we stop using your information for specific purposes.
You can request a copy of your data in a readable, portable format.
You can object to your information being used for marketing or profiling purposes.
To exercise these rights, [email protected]- to submit your request via email. Applications are typically processed within 30 days.
12 Bank does not retain your data longer than required. Retention periods vary depending on the type of information.
Once the retention period expires, data is securely deleted or anonymized.
12 Bank is a platform strictly for adults (18+). We do not knowingly collect personal data from anyone under the age of 18.
12 Bank may update this Privacy Policy as needed. We will notify you before any significant changes take effect.
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.
Our Privacy Policy is proven not just in words, but in the technology we use.
Every transaction and piece of personal data is protected with bank-grade SSL encryption. No one can intercept or read your information in transit.
12 Bank never sells your personal data to advertisers or any other third party. Your information is used solely to serve you.
View, update, or request deletion of your data at any time. You are the owner of your data.
We only retain data for as long as necessary. Once the retention period expires, it is securely deleted — nothing is kept beyond what is needed.
An external team of specialists regularly reviews our systems. Any vulnerabilities identified are addressed immediately.
Our Privacy Policy is written in plain, straightforward language so every user understands exactly what happens with their data.
Your privacy is fully protected at 12 Bank. Register now and enjoy gaming on a platform you can trust.